In this episode of Tell Me Something Good About Retail, host Bob Phibbs, the Retail Doctor, converses with Josh Orr, founder of Capital Commerce and host of the Retail Initiative podcast. They discuss the integration of e-commerce with brick-and-mortar stores, emphasizing the importance of understanding the customer experience. They also highlight the significance of targeted marketing and creating a seamless shopping experience. The episode underscores the necessity of a human connection in retail and adapting to technological advancements to enhance customer engagement.
Available now on your favorite podcast platform as Tell Me Something Good About Retail.
