Bob Phibbs Posts by Bob Phibbs

Retail Podcast 801 Deanna Wallin: Retail Has No Time For Disaster

Bob: What can a former nurse turned skincare pioneer teach any retailer about how to persevere and thrive? Well, you’re ...

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Retail Podcast 710 Naomi Wheeless: Devising a Seamless Retail Strategy

Bob: Today I’m talking with Naomi Wheeless, Global Head of Customer Success for Square. Welcome, Naomi. Naomi: Thank you...

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Retail Podcast 709: Dan Hodges Innovation Comes From Store Tours

Bob: Today, I'm talking with Dan Hodges, the founder of Retail Store Tours based in New York. Hi, Dan. Dan: Bob, it's gr...

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Retail Podcast 708: Matt Lafone The Store As Community Builder

Bob: Today, I’m talking with Matt Lafone, president and GM of the Americas for Athlete’s Foot. Welcome. Matt: Thanks for...

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Retail Podcast 707: Serge Khalimsky The Mall is Alive and Well

Bob: Hey, thanks for joining us. Today, I’m talking with Serge Khalimsky, the senior general manager of Westfield Old Or...

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Retail Podcast 706: Elizabeth Herbst-Brady Keep Your Customer At The Center

Bob: Today, I’m talking with Elizabeth Herbst-Brady, she is currently head of global revenue and client solutions at Yah...

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Retail Podcast 705: Bruce Winder Trends in Retail

Bob: Today I’m talking with Bruce Winder, a Toronto-based retail analyst, business instructor, and author of the book “R...

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Retail Podcast 704: Steve Cook Over-Communicating To Keep Customer Trust

Bob: Today, I get the opportunity to talk with Steve Cook, business owner and fellow podcast host of the “Better Busines...

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Retail Podcast 703: Helen Herrick Creating The Best Retail Stores

Bob: Today I get the opportunity to talk with Helen Herrick, Studio Director of MBH Architects in New York. Welcome. Hel...

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Retail Podcast 702: Soon Yu The Value of Friction in Retail

Bob: Today, I'm talking with Soon Yu, an expert on innovation and branding. He most recently served as the global VP of ...

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Retail Podcast 701: Howard Prager Making Kindness a Priority

Bob: Thanks for joining me on another episode of Tell Me Something Good About Retail. Today I get the opportunity to tal...

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Retail Podcast 611: Mark Kinsley and Mark Quinn Celebrate a Good Sleep

Bob: Today is a twofer. We’re talking with Mark Kinsley, president, and CEO of Englander, a top 15 U.S. mattress company...

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