Bob Phibbs Posts by Bob Phibbs

Podcast Episode 118: Colby Williams, Parengo Coffee| Small Town Retail Rewards

Three takeaways: • Rural is where it is at. • Don't carry anything you can't make money on. • The power online reviews. ...

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Podcast Episode 117: Becky Tyre, Founder Retail Details | A Love For Independent Retail

Three takeaways: • Find a pocket of your store that is Instagramable • Clutter comes not just from poor buying but also ...

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Podcast Episode 116: Bob Phibbs | When The Mind Leaves So Should You

Three takeaways: • When the mind goes, so should the body. • Have a vision for your company to keep you going. • Employe...

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Podcast Episode 115: Paula Rosenblum | Cracks In Amazon's Grip

Three takeaways: • You overbuy because you don't want to disappoint the customer. • Off-price is not something new • Off...

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Podcast Episode 114: Whitney Morgan | Being A Socially Responsible Retailer

Three takeaways: • You can always purchase more, don't buy all at once. • Being socially responsible demonstrates giveba...

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Podcast Episode 113: Todd Gill, Regional Director | You Can't Overcommunicate

Three takeaways: • You can't overcommunicate. • Approach any conversation as wanting to learn something • Find ways for ...

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Podcast Episode 112: Jennifer Grimm, CEO & Founder Lux Beauty | Math Doesn't Lie

Three takeaways: • Math doesn't lie. • Write down your core values • Shoppers and employees should leave feeling better ...

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Podcast Episode 111: Patricia Fripp | Work Smarter, Not Harder

Three takeaways: • Concentrate on becoming the type of person people want to do business with. • A person's sphere of in...

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Podcast Episode 110: Tony Post CEO and Founder Topo Athletic Shoes | Making Room To Listen

Three takeaways: • Create new products based on your own understanding of the marketplace • Make time to listen to the p...

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Podcast Episode 109: Melanie Tillett | Building A Vast Online Following For Your Store

Three takeaways: • Build anticipation before an event • Don't label your customers • You have to use social to get custo...

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Podcast Episode 108: Paul LaPonte, Founder Quality Sewing | Finding A Way To Say Yes

Three takeaways: Your goal is to always be finding a way to say 'yes.' A sale does not have a finite limit. Why one stor...

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Podcast Episode 107: Ladonna McCaran | Manage From Your Customers' Viewpoint

Three takeaways: • Don't be afraid to think laterally • Trust your instincts to buy expensive items • Manage your busine...

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