Defensive selling is a sales approach typically driven by a sales associate's anxiety and the assumption that a customer...
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			  Updated May 29, 2024 When was the last time you had a negative customer service experience? As a retailer, ensuring that...
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			  Updated April 19, 2024 The selling problem for most retail salespeople isn’t the merchandise. It’s noticing. It’s listen...
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			  Lies customers tell. They're rarely talked about. Maybe some shoppers feel salespeople can’t be trusted. But retailers a...
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