Posts about selling tips
Is the Customer Always Right?
No, the customer is not always right. Most retailers say it anyway, even when the customer is dead wrong. It's why the a...
What Buying Signals Tell Me a Customer Is Ready to Buy?
A customer is ready to buy when their hands are open, holiding the merchandise, their posture is relaxed, and they start...
Do Shoppers Want to Be Left Alone in Stores?
No. Shoppers want to be left alone by an associate who opens with "Can I help you find anything?" They welcome one who e...
How Do I Keep a Shopper Engaged?
Keeping a shopper engaged in a store comes down to two moves: ask questions, and get the merchandise into their hands. A...
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