Posts about Retail Sales Training (7)

Salesman showing violin to customer
Retail Customer Service: How to Switch Between Shoppers

Many decades ago, when I was first starting out as a commissioned salesman, I had a very good customer, who went by the ...

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Couple buying jewelry
Essential Sales Training for Defining Moments in Retail

Updated April 30, 2024 The moment of truth arrives in a retail store as a customer asks a question, but just before they...

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Managing sales behavior
Managing Sales Behaviors to Improve Sales Performance

Updated April 19, 2024 What are sales behaviors? They are a series of actions in a sales process: how salespeople act an...

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a retail employee stealing a sale
Commission Retail Sales: What To Do When Someone Steals Your Sale

Updated July 11, 2024 A reader asks, “My fellow salesperson scarfs up my customers between the time I properly greet and...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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