"Hi, How are you today?" You've heard it thousands of times when shopping in the mall. You've probably heard your employ...
Read The ArticleI was consulting with a new luxury client. I was going to be working on their sales floor, and they told me I would have...
Read The Article"How to approach a customer?" I’m often asked in my role as a retail consultant. Whether that question comes from a reta...
Read The ArticleWhen you use storytelling in retail, shoppers quickly become engaged. That is especially important in retail sales becau...
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