An aversion to selling is everywhere in the retail industry. Former Apple Retail Chief Angela Ahrendts said awhile back,...
Read The ArticleGreeting a customer is the most important thing you can do right ... or wrong in a brick-and-mortar retail store. I'll c...
Read The Article“What if I train my retail employees, and then they leave?” It seems like every time I hear from a manager who’s trying ...
Read The ArticleUpdated January 16, 2024. You only have one shot at training new hires in your retail store. One. You don't get a do-ove...
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