After I posted a job notice on Facebook for a client, I received this comment, “A resume for a retail job?” I could hear...
Read The ArticleWhen it comes to customer experience, many businesses have abandoned personal contact making their stores little more th...
Read The ArticleUpdated July 15, 2024 The right add-on sales tactics drive margins and delight customers. But the wrong add-on sales tec...
Read The ArticleUpdated April 4, 2024 Customers go online to buy—frequently replacement purchases—but go to stores to discover. That mom...
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