Posts about Retail frontline

hiring new staff
Stop Complaining, Start Hiring: How to Attract Top Retail Talent Today

While the retail landscape continually evolves, one challenge continues to plague retail owners and managers alike: hiri...

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Access My FREE 5-Part Retail Sales Training Email Course!

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Engaging customer service
4 Examples of Great Customer Service

I’ve written extensively about creating a customer service strategy, how to improve your retail customer service, and re...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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