Posts about retail customer service,

New Trends in Digital Customer Service: The Evolution of Self-Service Tools

The retail industry has undergone a significant transformation, shifting the focus toward digital customer service, mark...

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Retail Customer Service: How to Switch Between Shoppers

Many decades ago, when I was first starting out as a commissioned salesman, I had a very good customer, who went by the ...

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How To Deal With The Shop Local But Buy Online Retail Trend

Every Friday I answer your questions in a Facebook LIVE video. This past week many questions revolved around the new ret...

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Resolve Retail Customer Complaints in 4 Easy Steps

It's never easy dealing with a retail customer service issue. Sometimes it may seem like someone is looking for trouble,...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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