Updated July 21, 2023 At the end of a day-long retail sales training program I was conducting with a group, one of the o...
Read The ArticleUpdated October 4, 2024 When I was looking for a lawn spreader, I asked the sales clerk, “Why should I buy this one?” He...
Read The ArticlePersonality styles have fascinated salespeople since the Greeks first identified them as the Four Temperaments. That’s b...
Read The ArticleUpdated August 1, 2024 When I was selling cowboy clothes at South Coast Plaza - at the time, the world’s highest-grossin...
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