Posts about Customer Service (8)

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How To Leave Excuses Behind, Dig In, And Grow Retail Sales

As the pandemic ebbs in the USA, a growing number of retailers still find excuses why they can't move forward with their...

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Angry Customer
One More Reason Customers Don't Return To Retail Stores

Updated April 19, 2024 Let’s stop kidding each other and be honest…When a customer's experience in your store was crappy...

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How To Correct The 5 Biggest Salesperson Turnoffs For Retail Customers

Updated November 29, 2024 Untrained retail employees often think merchandise sells itself. That if a customer wants some...

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Salesman discussing product with customers
Retail Customer Experience That Works: Connecting With Shoppers

Updated September 4, 2024 The day I started to wash and condition my face seriously was when a spa esthetician made it c...

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