Posts about Customer Service (4)

3 Deadly Traits That Kill Your Efforts To Attract and Keep Customers

Some of the most popular questions people have for me after they sign up for my weekly newsletter are: How do I attract ...

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24 Do's and Don'ts of Customer Service by Personality Style

Personality styles have fascinated salespeople since the Greeks first identified them as the Four Temperaments. That’s b...

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Retail Customer Service: How to Switch Between Shoppers

Many decades ago, when I was first starting out as a commissioned salesman, I had a very good customer, who went by the ...

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Figuring the Lifetime Value of Your Retail Customers

So many times, we concentrate on a transaction value instead of the lifetime value of a customer. When I worked in the c...

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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