With the rise of online shopping, retailers have to work harder than ever to attract and retain customers. Contrary to t...
Read The ArticleUpdated May 29, 2024 When was the last time you had a negative customer service experience? As a retailer, ensuring that...
Read The ArticleI’ve written extensively about creating a customer service strategy, how to improve your retail customer service, and re...
Read The ArticleHow do I make my shop busier? I get a lot of variations of this question from retailers... Like everything is perfect; I...
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