Posts about Customer Service (17)

Restaurant workers competing
Is Customer Service A Battle? Apparently

An article in the WSJ profiled JetBlue Airlines employees - 10% of whom were previously firefighters or cops. "Now, as a...

Read The Article arrow


All Categories

Access My FREE 5-Part Retail Sales Training Email Course!

Access Now
off price retail market
The Off Price Retail Market Isn't The Way To Go, Customer Service Is

Back when I was a kid, I had a coughing fit at a concert. My mom looked down at me, grabbed her purse, and gave me a tis...

Read The Article arrow
The Ritz-Carlton Review: My Personal Customer Service Horror Story

I was standing naked, covered only in a towel, and yelling down from the second floor of the men’s spa at the Ritz-Carlt...

Read The Article arrow
Could Bad Retailing Be At The Heart Of Trump Sanders Voter Outrage?

Donald Trump and Bernie Sanders are tapping into a great discontent in the US right now. This isn’t a political post but...

Read The Article arrow

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'M READY TO WIN