Posts about Customer Service (16)

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What Can This Small Business #Fail Teach Retailers?

Back when I was looking to move away from the crowded, noisy, dusty freeways of Los Angeles, I checked out the green Mid...

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5 Ways How To Re-Engage Customers With Email

Updated October 11, 2024 It can be easy to feel you're doing all you can, retailers. I'm sorry, but we've changed our bu...

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Survey Reveals Surprising Reasons Customers Don’t Return To Local Retailers

Updated June 5, 2024. Have you ever sent an email or text to a retail business and not received an answer within a day? ...

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How to Reduce Friction in Selling

IHOP created a tsunami of publicity when they teased they were changing their name to IHOB. A few days later they reveal...

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