Posts about Customer Service (15)

How To Save A Sale By Dealing With Stump The Chump

Stump the Chump usually refers to someone in the audience trying to try to trip up a speaker with aggressive and sometim...

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What Is Exceptional Customer Service?

Updated April 4, 2024 What is exceptional customer service? It makes that one human being in front of you feel that for ...

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Are Your Retail Salespeople Vomiting On Your Customers?

It was the summer of '72, I was at my aunt's house in Remington, Virginia. It was early on a beautiful summer night, all...

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Should You Be Tricking Customers To Grow Your Retail Sales?

I was waiting for the snow to clear, de-icing to commence, and basically to get to Florida when I picked up United's in-...

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