Posts about Customer Service (13)

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Why Your Customer Service Has To Include Selling

“I need more customers!” “I need to know how to attract more customers!” These are common refrains from business owners ...

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Customer Service: Are You Losing Business Juggling Too Many Customers?

Some amount of juggling customers is necessary for any retail store looking to provide customer service. Unless your mod...

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Rewarding Customer Loyalty Without Sacrificing Retail Profits

Luxury shoppers like special, in-person treatment during their shopping experiences. That’s why they prefer brick-and-mo...

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Battling Disruption In Retail Begins With Operational Excellence

A lot of money is chasing the term of disruption in retail. From innovative AI chatbots to new payment solutions, everyo...

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