Posts about Customer Service (10)

Excellent Customer Service Starts With A Positive Attitude

I'd been with my dad at the Carolinas Medical Center in Charlotte for several days. The first day I walked in, I noticed...

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How To Handle Customer Service When Kids Are Involved?

Brick-and-mortar retailers have to put up with a lot of bad customer behavior. But how should you deal with difficult co...

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How The Best Training Solution Should Be More Than Retail Sales Academy

Updated May 13, 2024 In-house training solutions are time-consuming to create. They are usually diluted by internal bure...

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Customer Service Isn't Referring to Retail Customers As Guests

Customer service. We've all heard the need for it. We've all tried to manage it. We've all felt a lack of it. And yet it...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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