Posts about Customer Service

woman shopping with headphones on
Unplugged: The Real Reason Your Store Associates Can't Connect With Customers

A silent revolution is taking place. It's not about the latest technology or the newest product trends. Instead, it's ab...

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hardware store associate with customer
Bringing Joy to Retail: The Art of Human Connection in Stores

The art of selling is deeply intertwined with the art of human connection. As a retail speaker and trainer with over 30 ...

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New Trends in Digital Customer Service: The Evolution of Self-Service Tools

The retail industry has undergone a significant transformation, shifting the focus toward digital customer service, mark...

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butterfly and cocoons
How To Reach Retail Customers Despite Their Cocoons

Let’s admit it; we are now a society of individual planets. We’ve created our own worlds by letting in just what we want...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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