Posts about Customer Service

REI cashier not helping customer
Last Mile Letdown: How Retailers Kill Customer Loyalty at Checkout

Retailers spend countless hours and resources training frontline teams to handle difficult customers. But who's addressi...

Read The Article arrow


All Categories

Access My FREE 5-Part Retail Sales Training Email Course!

Access Now
woman shopping with headphones on
Unplugged: The Real Reason Your Store Associates Can't Connect With Customers

A silent revolution is taking place. It's not about the latest technology or the newest product trends. Instead, it's ab...

Read The Article arrow
hardware store associate with customer
Bringing Joy to Retail: The Art of Human Connection in Stores

The art of selling is deeply intertwined with the art of human connection. As a retail speaker and trainer with over 30 ...

Read The Article arrow
Customer using phone to scan QR code
New Trends in Digital Customer Service: The Evolution of Self-Service Tools

The retail industry has undergone a significant transformation, shifting the focus toward digital customer service, mark...

Read The Article arrow

salesrx-logo-white

Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

 

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

LEARN MORE