Posts about Customer Service
How Do I Turn a Return Into a Sale?
You turn a return into a sale by treating it as what it is: a shopper at your counter with money already in play. Hold t...
How Do I Keep a Shopper Engaged?
Keeping a shopper engaged in a store comes down to two moves: ask questions, and get the merchandise into their hands. A...
7 Cringe-Inducing Behaviors That Push Retail Customers Away
Customers leave and never come back because of small, everyday habits on your floor, not because of Amazon or your price...
A Greeting Takes 15 Seconds. Losing a Sale to ChatGPT Takes One.
Retail associates have approximately 15 seconds to greet a customer. But that customer can get an answer from ChatGPT in...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth