The Retail Doctor Blog

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Fixing Broken Business Associations: Cliques, Cash, and Chaos

Local businesses face many challenges, so the roles of downtown associations, chambers of commerce, and business allianc...

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Building Confidence in Your Sales Team

As an experienced sales trainer, I've seen my share of role-playing sessions go wrong, with people expected to soar fail...

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Grumpy to Great Employee
Unlocking the Power of Engaged Retail Employees

A recent webinar, "From Grumpy to Great: Because Happy Employees Don't Spit In Your Coffee," brought together Paul Landr...

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Lumber Liquidators yellow is back
Nailing It Again: How Tom Sullivan Reclaimed Lumber Liquidators

Few retail stories embody the spirit of entrepreneurship and resilience quite like that of Tom Sullivan and Lumber Liqui...

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