The Retail Doctor Blog
Customer Service: 4 Tips How To Handle A Customer On Their Cell Phone
In an increasingly turned-on world, a leading cause of poor customer service from retailers is caused by trying to wait ...
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Are Independent Hardware Stores Ready For A Reboot?
Do you remember being at a bowling alley or supermarket and seeing the old claw game? The one where you navigate the joy...
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The Surprising Conclusion To A Small Business Makeover [Case Study]
This is the final installment of a three-part case study of an inn’s transformation into an award-winning hotel. In part...
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12 Trends That Will Cause Bricks and Mortar Retailers To Lose Sleep in 2012
It’s customary to look ahead at the retail trends that will shape 2012 and the buzz, profits and challenges to profitabl...
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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth