Updated November 7, 2024
We know how weather can affect retail sales, but what can we do about it?
A long time ago, in a mall far, far away, I was running a flagship retail store in the United States' premier shopping mall, South Coast Plaza.
It was a few weeks before Christmas, and foot traffic was awfully low for a Saturday afternoon, usually one of the store’s busiest days.
The few people who were shopping seemed to be in a grumpy mood. My crew was ready for the rush that never happened.
That night, when I got home and turned on the TV, I saw why we were so slow: torrential rains had flooded the freeway on and off ramps for hours in the middle of the day, making it virtually impossible to get into the mall.
Weather affects retail all the time, but during December, it can be the difference between lights out and lights out ... if you know what I mean.
While it’s a no-brainer to think of retail sales going up for ice scrapers and flu relief products at this time of year, less obvious insights reveal that soda sales increase during snowy or rainy winters while cold, crisp weather provides an ideal context for pasta consumption.
This makes sense if you’ve ever had to shovel a driveway in 20-degree windchill; you want feelings of comfort and escape from the elements.
When weather conditions are optimal for in-store shopping—not too cold and not too snowy—smart retailers will encourage shoppers to leave the comfort of their homes by sending weather-triggered email campaigns. Finding the best email subject lines for retailers isn't that hard.
Some email marketing subject line examples would be:
But when it’s really cold, you’ll want to encourage people to stay home instead of going out to eat – unless you are a restaurateur reading this.
When it is freezing, you’ll want to talk about customers shopping in their pajamas on your website and leave going out in the slush to you.
Subject line examples for you might be:
You get the idea...
Regarding milder weather merchandising tips for southern regions, shift your promotions to gifts that aren’t only for winter but make sense year-round, such as music, electronics, sneakers, and jewelry.
Some examples of subject lines in warmer areas might be:
See also, After A Blizzard: 9 Tips For How Retailers Can Get Back To Business
Weather can also affect scheduling and store operations. The key is to leverage your short-term (5-7 day) local forecast to predict foot traffic and adjust weekly schedules as needed.
Many years ago, Portland was hit with a monster snowstorm the week before Christmas. It overwhelmed snow removal crews. All local merchants could do was send out emails and try to spread the news that they were open. Fortunately, there is now another way to get the word out—Facebook.
While I think Facebook LIVE videos are the most underutilized marketing channel for retailers, its immediacy can really help you during the holidays.
The possibilities are endless when your goal is to deal with the weather actively.
In Sum
We are moving into a new era where data is shaping business. Many retailers are using the power of forecasting to proactively predict staffing, merchandising, and marketing. Use these tips to leverage the weather in your locale. Technology insights are the new competitive weapon in many ways.