Bob Phibbs Posts by Bob Phibbs

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How to Use Selling With Storytelling In Retail Sales

When you use storytelling in retail, shoppers quickly become engaged. That is especially important in retail sales becau...

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5 Employee Behaviors Stunting Your Ability To Increase Your Retail Conversion Rate

While a lot of people complain about fewer people going to the mall, what really matters is improving the conversion rat...

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Cognitive Computing Transformed Online Retail - What's a Physical Store to do?

Online retailers are coming after every single brick-and-mortar retailer. In addition, the brands you carry and made fam...

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Why Your Customer Service Has To Include Selling

“I need more customers!” “I need to know how to attract more customers!” These are common refrains from business owners ...

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