Bob Phibbs Posts by Bob Phibbs

Thank you in business
Thank You In Business: Add This To Make It Meaningful

Using a thank you in business is more than just those two words. From the time I was in seventh grade until I graduated ...

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How to Use Selling With Storytelling In Retail Sales

When you use storytelling in retail, shoppers quickly become engaged. That is especially important in retail sales becau...

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5 Employee Behaviors Stunting Your Ability To Increase Your Retail Conversion Rate

While a lot of people complain about fewer people going to the mall, what really matters is improving the conversion rat...

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Cognitive Computing Transformed Online Retail - What's a Physical Store to do?

Online retailers are coming after every single brick-and-mortar retailer. In addition, the brands you carry and made fam...

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