Bob Phibbs Posts by Bob Phibbs

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How To Fix The Fatal Mistake That's Losing You Retail Customers

Updated June 25, 2024 Online retailers and discounters have taken their toll on many brick-and-mortar stores. You might ...

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How Your Retail Employees can Create Exceptional Customer Experiences

I was consulting with a new luxury client. I was going to be working on their sales floor, and they told me I would have...

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Retail Sales Strategy: How to Approach A Customer

"How to approach a customer?" I’m often asked in my role as a retail consultant. Whether that question comes from a reta...

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9 Powerful Tips To Grow Retail Sales With Role Play, Even If You Hate It

If you’re trying to grow your retail sales, role play has to be an essential part of your daily practice. Retailers who ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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