Bob Phibbs Posts by Bob Phibbs

Retail customer loyalty programs
How To Build The Best Retail Loyalty Program

Updated August 9, 2023. You have a customer who prefers your brands, your service, and your retail store. How do you rew...

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Value Selling: How To Sell Value Over Price In Your Store

Value selling is, at its heart, the moving of more merchandise. No matter how many facts you know about a product, if th...

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How To Increase Units Per Transaction

Updated August 28, 2024 Your success as a retailer depends on increasing metrics like units per transaction (UPT) and co...

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Rotten retail manager
9 Sure Signs Of A Rotten Retail Manager

Updated August 6, 2024 When salespeople are given a terrible manager who has no clue about employee performance manageme...

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