Bob Phibbs Posts by Bob Phibbs

virtual salesperson
It’s Time To Embrace The Virtual Retail Salesperson

Retail stores are closed. Employees are being furloughed. And I haven’t seen a toilet paper roll in my local grocery sto...

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Retail Sales Training Tip: Use Story Selling

Retail sales training for associates has to be more than hammering employees over the head about facts, facts, facts. Wh...

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Retail Training To Sell The More Expensive Item

Updated April 29, 2024 The retail world is upside down. And I don’t mean because of Amazon… Once upon a time, merchants ...

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Retail Trends: 10 Must See Retailers To Visit In New York City

When coming to New York, retailers should study what’s new in Manhattan. You can see technology, merchandising, retail t...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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