Bob Phibbs Posts by Bob Phibbs

How to captivate jaded shoppers as they venture out to shop

I made this 15-minute video as a way of bookending the Covid-19 crisis and getting retailers firmly focused on the shopp...

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Millennials heading for the door
How to Keep Millennials From Quitting: 5 Tips for Managers

The truth is, Millennial generation employees leave managers, not companies. If you are wondering why you can’t stop mil...

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Retail Is Not Dead – Sharing True Stories of Hope For Retail Stores

Looking for how to find hope for your retail business? You’ve come to the right place. Many pundits are predicting the d...

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reopening retail stores with mask
Reopening Retail Stores - Tell Shoppers What’s Changed Before Arrival

By the end of today, 43 states are expected to be reopening retail stores even if only for curbside pickup. Retailers wh...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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