Bob Phibbs Posts by Bob Phibbs

Role playing pirates
5 Things You Can Do To Not Hate Role Play For Sales Training in Retail

Many sales trainers know they need to use role play to practice their retail sales training but shrink from the opportun...

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Competitors
7 Reasons Competitors Have More Retail Sales Than You

I hear one phrase from retailers repeated over and over again: "I just need to attract more customers." Heard it before ...

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Suggestive selling
Best Suggestive Selling Techniques To Increase Retail Sales

What is suggestive selling? Suggestive selling is the key to building great customer service and hitting sales goals. Su...

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store owner looking out window
30 Tips On How To Deal With Anxiety About Your Store’s Future

It started with a simple question, “How do I overcome anxiety?” It came from a retailer dealing with all the stresses of...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'M READY TO WIN