Bob Phibbs Posts by Bob Phibbs

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15 Ways To Sell More and Increase Sales in Retail

Updated December 27 2024 Retailers consistently turn to this blog for effective strategies to enhance their sales. While...

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Retail Associate Sales Training: 11 Ways To Get Better at Selling

This article has been updated for accuracy. Is the ability to excel at retail selling an intuitive talent that you have ...

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Frustrated retail employee
Bad Customer Service Examples: 50 Things Retail Employees Shouldn't Do

Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on...

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Retailers: How To Handle A Customer Complaint in Six Steps

Have you ever tried to make a customer complaint, but couldn't? That happened to me one time when I was speaking in Bost...

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