Bob Phibbs Posts by Bob Phibbs

Retail cash flow for September
7 Tips For Indie Retailers To Maximize Cash Flow In September

Updated August 11, 2023 Retail store owners' cash flow has always been at the mercy of the yearly retail calendar. As th...

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Two successful shoppers
10 Ways To Sell More and Increase Sales in Retail

Updated for relevance February 12, 2024 Time and time again, retailers return to this blog to learn how to sell more in ...

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Sales Manager training Sales Associate
Retail Associate Sales Training: 11 Ways To Get Better at Selling

This article has been updated for accuracy. Is the ability to excel at retail selling an intuitive talent that you have ...

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Frustrated retail employee
Bad Customer Service Examples: 50 Things Retail Employees Shouldn't Do

Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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