Bob Phibbs Posts by Bob Phibbs

Retailers: 5 Reasons Part-Time Employees Could Undermine Your Store

I read a disturbing article in The New York Times about the trend of retailers and restaurants to limit hours of their p...

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Retail Sales Countdown: Six Tips To Get Ready for the Holidays

Updated November 7, 2024 Preparing for the holidays in retail means knowing and controlling your countdown to Christmas....

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Are You Ready for Black Friday and Small Business Saturday? Here's How to Prep

The anticipation and hubbub of activity surrounding Black Friday in its early decades was thrilling. It's time to rekind...

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Toxic employee
Do You Have A Toxic Teammate Killing Your Retail Sales?

Updated September 5, 2024 You’ve met her …or him before as a customer …the employee who knows everything. Who condescend...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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