Bob Phibbs Posts by Bob Phibbs

visual of brain filled with sense of wonder
Selling Skills: How To Close A Retail Sale

It’s probably the most common question retailers ask, “How can I get my salespeople to close a sale?” There are scads of...

Read The Article arrow


All Categories


Access My FREE 5-Part Retail Sales Training Email Course!


girl in pigtails choosing between ice cream and broccoli
Levi’s vs Gap: A Tale of Two Titans and Retail Branding

Branding is so important when it comes to retail. What has changed over the past few years, and what are smart retail br...

Read The Article arrow
graph of percentage of thinkers and feelers
Do You Have The Personality For Business?

When I was writing my book, The Retail Doctor's Guide to Growing Your Business (Wiley & Sons), I wanted to show how ...

Read The Article arrow
Realtor holding Sold sign
Retail Sales Training: Adjusting Your Driver Personality Style

The Driver personality style is all about power and ego. External validation by applause, commission checks, status, or ...

Read The Article arrow

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'M READY TO WIN