Bob Phibbs Posts by Bob Phibbs

Boy accountant throwing money in air
Retail Cash Flow: 6 Ways to Manage a Small Store

Updated March 10, 2024 Retail cash flow (maintaining a sufficient amount of available cash) for small shops is one of th...

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emotional selling
How to Sell Based On Emotion And Not Logic

Updated June 15, 2023. So many retailers try to sell on logic when shoppers buy based on emotion. But you can't feel a f...

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Family shopping
Memorable In-Store Experiences to Win Back and Retain Customers

The secret to capturing and retaining customer loyalty is creating an unforgettable in-store experience. My latest insig...

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9 Benefits of Using Online Retail Sales Training

The Internet is changing not only the way retailers interact with customers, but also the ways in which they can prepare...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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