Bob Phibbs Posts by Bob Phibbs

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Why And How to do an Employee Review

Employee reviews are one of the most neglected tools retailers can use to increase their sales. By using regular employe...

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Motivation Beyond Paying Retail Sales Commission: 3 Ways To Get Employees To Sell

Motivating employees. It’s always tough in a retail store. You want to be as successful a retailer as Apple, Nordstrom, ...

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Excellent Customer Service Starts With A Positive Attitude

I'd been with my dad at the Carolinas Medical Center in Charlotte for several days. The first day I walked in, I noticed...

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7 Ways How To Grow Your Retail Sales The Week After Christmas

Updated for relevance November 7, 2024 After-Christmas retail can be fun if you focus on making money instead of giving ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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