Bob Phibbs Posts by Bob Phibbs

Questions to Ask
7 Questions That Must Get a 'Yes' to Close More Retail Sales

Updated November 21, 2024 If you work in retail sales, you must care more about the customer than yourself. Yes, you mig...

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Shaking hands with the devil
How To Avoid Hearing A Customer’s “No, I’m Just Looking” Ever Again

Did a teacher ever pick you to come up in front of the class when you weren’t prepared to speak? It felt like hell, I be...

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creative retailer
What 10 Creative Retailers Are Doing Now to Attract Customers Back to Stores

Attracting customers is a never-ending process for any business. Retailers, in particular, are anxious to look for new l...

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James Rhee: Stories of Kindness, Math, Mindset and Trust

James Rhee is an impact entrepreneur, author, investor, lecturer, founder and president of FirePine Group, and former ch...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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