Bob Phibbs Posts by Bob Phibbs

Questions to Ask
7 Questions That Must Get a 'Yes' to Close More Retail Sales

Updated November 21, 2024 If you work in retail sales, you must care more about the customer than yourself. Yes, you mig...

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How to greet customers in a store
How To Avoid Hearing A Customer’s “No, I’m Just Looking” Ever Again

Updated Apr 18, 2025 Retail salespeople hate to hear, "No, I'm just looking." Brick-and-mortar stores typically experien...

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creative retailer
What 10 Creative Retailers Are Doing Now to Attract Customers Back to Stores

Attracting customers is a never-ending process for any business. Retailers, in particular, are anxious to look for new l...

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James Rhee: Stories of Kindness, Math, Mindset and Trust

James Rhee is an impact entrepreneur, author, investor, lecturer, founder and president of FirePine Group, and former ch...

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