Bob Phibbs Posts by Bob Phibbs

woman trying to choose items in store
In Retail Sales Too Many Choices Equals Just Looking

Updated May 24, 2024 Retailers often think that offering an abundance of choices will appeal to customers, but too many ...

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9 Fresh Ideas In Retail Merchandising

Retail merchandising is how you attract customers away from mindlessly strolling by your store, driving past in their ca...

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Not closing the sale
8 Reasons Why Customers Don’t Buy From You

No matter what you sell, there is nothing more frustrating than trying to figure out why a shopper didn’t buy from you. ...

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Retailers Are you Blaming the Customer or Selling the Experience?

I love checking out art museums on vacation. I usually meet the docent because I stand too close to the artwork and get ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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