Bob Phibbs Posts by Bob Phibbs

Profitable employee meeting
8 Tips How to Hold a Profitable Employee Meeting

One of the best things you can do for your retail business - especially if you are a luxury retailer - is to meet weekly...

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The New Frugality: How to Reach Out to Retail Consumers Who Buy Less

Buying less is a concept that seemed out of style for consumers, beginning with 80s pop culture and yuppies and continui...

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retail customers experience tips
4 Ways To Improve Your Retail Customer Experience and Sales

Updated April 18, 2024 How to improve customer service experience? Concentrate on your employees and engage their hearts...

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Little girl with hand to head in exasperation
Why Retailers Pick the Wrong Employee Time After Time

As a retail consultant, one of the most valuable pieces of advice I'm asked for from an owner or manager is how to selec...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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