Bob Phibbs Posts by Bob Phibbs

3 Do's and Don'ts For Empowering Your Retail Employees

How you treat your retail employees can have a huge impact on your company. A quick search of YouTube reveals videos of ...

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Retail Customer Experience That Works: Connecting With Shoppers

Updated September 4, 2024 The day I started to wash and condition my face seriously was when a spa esthetician made it c...

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How To Use Incentives With Retail Employees The Right Way

There are pros and cons to using incentives to grow your retail sales. You may remember when Wells Fargo fired 5,300 emp...

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Closing The Sale Techniques for Luxury Retail

Scarcity is one of the closing techniques certain salespeople have used for years to try to make customers buy. The rout...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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