Bob Phibbs Posts by Bob Phibbs

3 Do's and Don'ts For Empowering Your Retail Employees

Updated November 29, 2024 How you treat your retail employees can significantly impact your company. Attitudes and behav...

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Retail Customer Experience That Works: Connecting With Shoppers

Updated September 4, 2024 The day I started to wash and condition my face seriously was when a spa esthetician made it c...

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How To Use Incentives With Retail Employees The Right Way

There are pros and cons to using incentives to grow your retail sales. You may remember when Wells Fargo fired 5,300 emp...

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Closing The Sale Techniques for Luxury Retail

Scarcity is one of the closing techniques certain salespeople have used for years to try to make customers buy. The rout...

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