Bob Phibbs Posts by Bob Phibbs

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Retail Training - How To Effectively Develop The Best Sales Skills

Looking for the easy answer for how to develop the best retail sales skills? Knowing isn’t the problem… Let’s be honest,...

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Sell to different personalities
Retail Consultant Tip - Words That Sell To Different Customers

Updated August 1, 2024 When I was selling cowboy clothes at South Coast Plaza - at the time, the world’s highest-grossin...

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Malls and Shoppers Are Back In Droves

Don’t look now, pundits, but those dire predictions of the collapse of malls are crumbling. I visited the Garden State P...

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Why Training a Retail Employee Must be a Time Investment

Turning a browsing shopper into a paying buyer is the most important aspect of retailing - yet it’s often entrusted to a...

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