Bob Phibbs Posts by Bob Phibbs

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5 Retail Sales Mistakes That Cost You Business

Having written the book on retail sales, I am often asked what are the biggest mistakes retailers and their employees ma...

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7 Sales-Boosting Social Commerce Retail Marketing Strategies

I remember when a local business group asked me to present for half a day and the focus became social media marketing fo...

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5 Employee Training Methods for Slow Times

Updated February 16, 2024. Looking for ideas to keep employees busy? Let's face it, working in retail can be stressful. ...

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Retail Sales Training - How To Give Feedback To Employees

I received a gift the other day from a friend via Amazon.com. At the bottom of the packing list was a question, "Would y...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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