Bob Phibbs Posts by Bob Phibbs

How To Boost Retail Sales With Suggestive Selling

You’ve made a big push in upgrading your retail store. You’ve curated a group of brands that make you stand out. You’ve ...

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Mistakes to Avoid
Retail Pricing Strategies - Six Mistakes To Avoid

Updated December 14, 2023 A retailer must be extremely aware of their strategy for ensuring that their pricing is done a...

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Robot dance customer service
Doing the Robot Dance - Why Customers Stop Talking to Retail Employees

Has this ever happened to you? You walk into a store you haven’t been in before because you saw something online, saw a ...

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castle
Retail Training - Don’t Make Customers Storm Your Castle, er Counter

Oftentimes retailers hire people less comfortable out on the sales floor and more comfortable behind the wall of the cou...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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