Bob Phibbs Posts by Bob Phibbs

Retail sales training
8 Mistakes That Kill Your Retail Sales Training And How To Fix Them

Updated January 16, 2024. You only have one shot at training new hires in your retail store. One. You don't get a do-ove...

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Training Seasonal Retail Employees
9 Tips For Hiring And Training Seasonal Retail Sales Employees

Updated September 26, 2024 Let’s be frank when it comes to hiring and training seasonal retail sales associates... You o...

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Movie watching analogy for relationship selling
How to Learn Relationship Selling and Close More Sales

I train a lot of retail stores how to sell using a fairly detailed process. You can’t just wing it. If you're wondering ...

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kneeling man searching in a dark hole
Retail Sales Training: Ask This Question To Handle Objections

When handling objections, you have to ask one specific question to get to the heart of the matter. You’ve heard me say t...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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