Bob Phibbs Posts by Bob Phibbs

They Say Retail Is Dead ...

Is retail dead? No, but brands must prioritize connection over transaction. In 2017, Ralph Lauren closed its New York Ci...

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Keep your retail store from being a warehouse
3 Ways To Keep Your Store From Being Just A Warehouse

When it comes to customer experience, many businesses have abandoned personal contact making their stores little more th...

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field of flowers
5 Cash Flow Tips For Retailers In August

Whether you call it your bankroll, your finances, or how much money you have in your pocket, cash flow is its movement i...

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Salesman selling to customer
Suggestive Selling: How to Train Your Employees in Add-On Sales

Updated July 15, 2024 The right add-on sales tactics drive margins and delight customers. But the wrong add-on sales tec...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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