Bob Phibbs Posts by Bob Phibbs

Male salesperson smiling
Greeting A Customer: Should A Smile Be Required?

How your employees should be greeting a customer is a frequent topic among retailers. RetailWire once discussed, What is...

Read The Article arrow


All Categories

Access My FREE 5-Part Retail Sales Training Email Course!

Access Now
Working Retail Sales: How It Made Me A Better Person

After I posted a job notice on Facebook for a client, I received this comment, “A resume for a retail job?” I could hear...

Read The Article arrow
selling luxury jewelry items
Retail Sales Tip: How to Sell Luxury Retail Without A Discount

Updated July 15, 2024 Are you looking for retail sales tips because you have luxury goods or premium services to sell? I...

Read The Article arrow
Shoplifters
How To Combat Shoplifting, Employee Theft, and 5-Finger Discounts

Updated for relevance August 6, 2024 Shoplifting and employee theft are rising; they make up what retailers call "shrink...

Read The Article arrow

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'M READY TO WIN