Bob Phibbs Posts by Bob Phibbs

How To Deal With The Shop Local But Buy Online Retail Trend
How To Deal With The Shop Local But Buy Online Retail Trend

Every Friday I answer your questions in a Facebook LIVE video. This past week many questions revolved around the new ret...

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Retail Quiz
How Much Do You Remember From Working Retail?

Those who started working in retail these past 18 months will someday look back and remember well the long days of mask-...

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Luxury customer
How To Appeal to the Luxury Retail Customer

Published January 5, 2016. Updated September 14, 2022. How can a retailer immediately tell potential luxury or premium c...

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Rebecca Wierda of Leigh's
SalesRX Customer Success Story: Rebecca Wierda of Leigh's

“I can't remember the last time that I have received so many phone calls and emails from customers saying what an except...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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