Bob Phibbs Posts by Bob Phibbs

Retail Sales Stupidity: Coupons and Discounts

The New York Times had an article recently on the $5 pizza slice from Brooklyn. It's a small pizzeria that recently rais...

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How Retailers Can Welcome, Not Fear, Technology

I overheard a story the other day about a retailer banishing a customer for scanning their item with their iPhone. The s...

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Retailers: Go Cheap This Holiday And Sink Your Sales

Updated November 21, 2024 Despite the best sales increases in 14 months, I continue to read articles telling retailers t...

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Retail Management: Live Up To Expectations You Set

When I was working with a client to improve their retail management, they put me up at the Crown Plaza. I hadn’t stayed ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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