Bob Phibbs Posts by Bob Phibbs

salesman on phone in hardware store
Are Independent Hardware Stores Ready For A Reboot?

Do you remember being at a bowling alley or supermarket and seeing the old claw game? The one where you navigate the joy...

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The Surprising Conclusion To A Small Business Makeover [Case Study]

This is the final installment of a three-part case study of an inn’s transformation into an award-winning hotel. In part...

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12 Trends That Will Cause Bricks and Mortar Retailers To Lose Sleep in 2012

It’s customary to look ahead at the retail trends that will shape 2012 and the buzz, profits and challenges to profitabl...

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The Groupon IPO - Bad News For Main Street?

Groupon, as you know, raised my hackles last August from a Facebook fan post. It led to a series of blogs and the ebook:...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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