Bob Phibbs Posts by Bob Phibbs

R.I.P. Starbucks - A Retail Consultant Says Thank You

Today’s a big day in my career as a retail consultant; a sort of bookend to a journey I began fifteen years ago with a c...

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Retailers: Meditation Provides You A Key To More Sales

I used to pride myself on how busy I was when I worked retail. Four Cokes, a couple of iced teas, and a couple of sugary...

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Prepare Your Store To Attract Customers And Keep Them Coming Back

This is part two of the business makeover of Black Horse Farms that I began at the end of January; read part 1 here. Bef...

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How To Move Your Customer From Good Enough To Your Premium Product

It seems that comparison shopping, discounting, and getting the best price are all that drive customers anymore. Abandon...

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