Bob Phibbs Posts by Bob Phibbs

R.I.P. Starbucks - A Retail Consultant Says Thank You

Today’s a big day in my career as a retail consultant; a sort of bookend to a journey I began fifteen years ago with a c...

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Retailers: Meditation Provides You A Key To More Sales

I used to pride myself on how busy I was when I worked retail. Four Cokes, a couple of iced teas, and a couple of sugary...

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Prepare Your Store To Attract Customers And Keep Them Coming Back

This is part two of the business makeover of Black Horse Farms that I began at the end of January; read part 1 here. Bef...

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How To Move Your Customer From Good Enough To Your Premium Product

It seems that comparison shopping, discounting, and getting the best price are all that drive customers anymore. Abandon...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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