Bob Phibbs Posts by Bob Phibbs

Are Your Employees Putting Your Retail Brand At Risk?

In a conference call, GAP stated that “About 70% of shoppers across its three chains (Gap, Old Navy, Banana Republic) wa...

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What Retailers Can Learn From Grudge Purchases

Updated November 14, 2024 Most retail salespeople – even commissioned ones – can make a sale by showing a less expensive...

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How To Reduce Restaurant Turnover and Increase Employee Retention

Updated August 23, 2022 In a related RetailWire discussion, Ralph Jacobson commented as Devil's Advocate, “Do I want my ...

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Retail Sales Training About Assumptions Of Customers

Are you concerned you’re not making as many sales in your store as you once did? Are you attracting customers who tell y...

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