Bob Phibbs Posts by Bob Phibbs

Are Your Employees Putting Your Retail Brand At Risk?

In a conference call, GAP stated that “About 70% of shoppers across its three chains (Gap, Old Navy, Banana Republic) wa...

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What Retailers Can Learn From Grudge Purchases

Updated November 14, 2024 Most retail salespeople – even commissioned ones – can make a sale by showing a less expensive...

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Restaurant employees
How To Reduce Restaurant Turnover and Increase Employee Retention

Updated August 23, 2022 In a related RetailWire discussion, Ralph Jacobson commented as Devil's Advocate, “Do I want my ...

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Retail Sales Training About Assumptions Of Customers

Are you concerned you’re not making as many sales in your store as you once did? Are you attracting customers who tell y...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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